Featured Questions

How it works ?

How and when collect my payments ?
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Collect my earnings

You can withdraw the amount of sales validated and if the total is more than 50€.

If the amount obtained does not meet these conditions, the cashable amount will be € 0 and you will not be able to recover the amount obtained by your sales yet.

If necessary, to recover the cashable amount, go to your user area. Select the « Orders & Transactions » menu then click on the yellow « Recover my earnings » button.

Make sure your payment method details are up to date. You can check by clicking on the « Payment Details » menu

Receive my payment : where and when?

MyVIPfans makes the payment of the amount due as soon as possible after the payment request. If necessary, you can send a reminder using our contact form.

Please note that there is a processing time which corresponds to the time between when the payment has been released by MyVIPfans and when it reaches you. This processing time varies depending on the payment method you have selected at your store.

It is also important to note that many banking systems do not transact on weekends and holidays.
Thus, if a payment is made between Friday and Sunday, it may not be processed until the following week, which will in fact lengthen the payment estimate.

View your payment status

In your user space, click on the « Payment/transaction » tab which will inform you about the payment status: in progress, not made, made.


How do I get back my boughted albums ?
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As soon as you have placed an order, and provided that your payment has been validated, you will receive an email from

In the customer account there is a section "My purchased albums" in which you will find all the packs you have ordered and paid for.

You can download them by clicking on the "Download" link.

You can consult them online by clicking on the link "Quick overview" in :

  • manual mode (click on the navigation buttons: "next" or "previous")
  • slide show mode (automatic image scrolling)

Hey, It was said to include 4 pictures but 1 of them was the preview
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Number of files is including the cover.

Details of each file are listed on the product sheet :

- type (image, video, audio)
- format (png, mp4, ...)
- weight in bytes
- dimensions in pixels (width, heigth)
- duration in case of video and audio


Apply for shop certification
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Why to certify my shop ?

A certified store means that your account has been confirmed as authentic by my VIP fans.
This allows users to avoid impostors.

Verified accounts have a small blue badge next to their name
To display the list of certified accounts, click here.

How to apply for certification ?

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On a sheet, you write by hand:
- the mention « For MyVIPfans »
- the name of your shop
- the date of the dayof the certification request

Send a photo of yourself (face visible), holding this sheet, to certification@myvipfans.com


How do I change or delete my personal data ?
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You can change your personal data at any time by logging on to your customer area and accessing the "My personal information" section.

To permanently delete your account, click on the "Delete my account" button at the bottom right.


What happens when I permanently delete my account ?
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All your settings and personal data are permanently deleted.

Concerning the sellers, your articles (photo, video, audio) as well as all the elements you have filled in (description of the shop, social links, ...) are definitively deleted.

Warning: if your shop has been referenced, the deletion in search engines will be done gradually and may take several weeks.


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Faq Sections

General FAQ
How it works ?

A short summary of MyVIPfans.com's terms of service ?
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  • You must be over 18
  • Your customers must be over 18
  • You must be the original creator of the image
  • You must have an entitlement to the image signed by each person represented on your images
  • Your images must not include any logo or trademark
  • Your images must not display buildings, property or places protected by intellectual property rights

All terms of service and privacy policies are detailed on the Privacy Policies page of MyVIPfans.com.


Why don't I receive the confirmation email ?
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If you have registered on My VIP Fans with your e-mail address, we have sent you a confirmation e-mail to the e-mail address provided.
This confirmation email contains a link that you must click to confirm your account.

If you can not find this confirmation email, check your junk mail folder.
If you use Gmail, see the Social Networks tab.

If you still can not find your confirmation email, contact us via our contact form.


Show More >>
FAQ Items & Files
Formats, weights and number of media files in item
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On MyVIPfans.com you can create a pack / album containing image and / or video and / or audio

File Formats

File formats allowed in an album are:

Picture Format

  • Accepted image formats are JPEG, PNG, GIF

Video Format

  • Accepted video formats are MP4, OGG, WMV

Audio Format

  • Accepted image formats are MIDI, MP3, MPEG, WAV

File Size

Image Size

  • size must be greather than 400kB
  • size must be less than 10MB

Vidéo / Audio Size

  • duration must be at less equal to 5 secondes and less than 10 minutes
  • size must be less than 60 Mo

File Dimensions

Image Dimensions

The width and height of an image must be greater than or equal to 1080px.

Number of files

Each album should contain:

  • at least 2 media files
  • a maximum of 10 media files

Among these media files, one of them is used as a cover image of the pack so that the buyer gets an idea of ​​the contents of the album.


My item was rejected ?
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Several possible reasons, at least one file is :

- duplicate
- unreadable (damaged, corrupted)
- poor quality (pixelation, sharpness)
- intellectual property violation (Copyright)
- infringement of image rights (Know more...)
- prohibited by law and punishable by criminal sanctions

In the case of "DM" or "Story" access, the identifier is missing (Snapcode, Username @, ...)


Permission and image rights
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The right to the image is the right of everyone to control the use that is made of his image.

This is why it is essential that each model visible on the image has previously agreed. This consent must be provided in the form of an authorization signed by each model shown on the photo.

Note that the illustrations follow these same rules.

It is forbidden to sell a person's drawing without their consent, if that person is recognizable.

As with all general rules, there are exceptions. Thus, the authorization of the model is not necessary if the person is not recognizable.

However, it is best to determine with the person in question whether it is recognizable or not.

If the person recognizes himself, it will be considered recognizable and his consent will be necessary for any exploitation of the image. Note also that the recognizable character sometimes resides in a small detail (a part of the body, a tattoo, a particular sign).

My VIP fans provides vendors with authorization templates.

These forms are available in your Member area.


Show More >>
FAQ Payments & Payments modes
How much it costs ?
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MyVIPfans it's free.

You can use all the features of your sales area for free, freely set the selling price of your content.

On each sale, a commission of 7.6% is retained for the operation and the maintenance of our platform.

You can ask for your balance when it reaches at least 50 €.


How and when collect my payments ?
Please note that this text has been automatically translated

Collect my earnings

You can withdraw the amount of sales validated and if the total is more than 50€.

If the amount obtained does not meet these conditions, the cashable amount will be € 0 and you will not be able to recover the amount obtained by your sales yet.

If necessary, to recover the cashable amount, go to your user area. Select the « Orders & Transactions » menu then click on the yellow « Recover my earnings » button.

Make sure your payment method details are up to date. You can check by clicking on the « Payment Details » menu

Receive my payment : where and when?

MyVIPfans makes the payment of the amount due as soon as possible after the payment request. If necessary, you can send a reminder using our contact form.

Please note that there is a processing time which corresponds to the time between when the payment has been released by MyVIPfans and when it reaches you. This processing time varies depending on the payment method you have selected at your store.

It is also important to note that many banking systems do not transact on weekends and holidays.
Thus, if a payment is made between Friday and Sunday, it may not be processed until the following week, which will in fact lengthen the payment estimate.

View your payment status

In your user space, click on the « Payment/transaction » tab which will inform you about the payment status: in progress, not made, made.


To be paid for my photographies ?
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To be paid for his photos is very attractive...

However, do not forget that you pay money in your cases, generated by a sale, must be subject to a tax return...

You will therefore have to record the remunerations collected by your tax slip.

The most elegant solution of your photos, perennially, is to create a small structure of type micro-enterprise or auto-entrepreneur.


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